Speakers Authorized
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| The Home Audio Site |
How do I get Mitsubishi to respond to the problem?
Bought a 65" TV about 5 months ago. Mitsubishi sent two different authorized repair people to my house, both identified the problem as speaker buzzing. Mitsu tech support does not have a fix. Mitsu customer service tells me to go buy a home theater system. This has been going on for more than 2 months now and still Mitsubishi will not repair or replace. I like the TV otherwise. I don't think I should have to pay more for speakers that don't buzz at low to mid volumes. They are very difficult to deal with.
If i was you dude...i would be pissed! What does buying a home theater have to do with fixing a defective TV? You're supposed to spend hundreds of dollars on something unrelated to the TV, just so they don't have to fix it? That's bull man! Go after them...go after them like there's no tomorrow! There should be no reason they can't get the speakers replaced...especially if you have a factory warranty!
The problem with most custormer service people is that they are told to put customers off in hopes that they'll get frustrated and give up!
And the sad thing is, it works! It actually works enough that they'll end up saving enough money to spend on themselves in some sweet bonus!
If i was you, i would keep calling them until you get a satisfactory response from them! If you don't, tell them you're going to the Better Business Bureau! That'll get their attention quickly!


US $60.99
















































